Friends Family Test

How Did We Do


The Friends and Family Test

We want to know what you think.

We work hard to maintain high standards and continually improve our services. Please share your experience of our care in our Friends & Family Test (FFT) to help us continue to do this.

Take The Test

 

 

* Survey result for Provide Sexual Health Service completed May 2016, 28 Responses

The Friends and Family Test is used widely in healthcare to provide comparable feedback on performance and help us consistently improve our service. When combined with follow-up questions, it provides a way for us to identify both good and bad performance and encourage staff to make improvements where services do not live up to expectations.

  • It will mean that staff have access to up-to-date feedback and will be informed and empowered to take immediate action to tackle areas of weak performance and build on success.
  • Patients will be able to use the information to make decisions about their care and to challenge organisations to improve services while championing those who excel.
  • Commissioners will have an up-to-date and comparable measure to use to benchmark providers.

For more information go to...

NHS Friends & Family Test

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